If you’re looking to launch a career in the customer service and international voice process domain, here’s an exciting opportunity. Wipro, one of the world’s leading IT services and consulting companies, is conducting a Mega Walk-in Drive for Voice Process roles in Kolkata.
The event is scheduled for 8th and 9th September 2025, and it’s a golden chance for freshers and young professionals to secure a job in the fast-growing US healthcare customer service sector.
Job Role: Voice Process (US Healthcare)
The selected candidates will work in inbound customer support (voice process) for Wipro’s US healthcare business. The role requires handling customer queries, assisting with service requests, and ensuring efficient communication. This is a work-from-office role in Kolkata with rotational shifts, including night shifts, as per business requirements.
Key Responsibilities
- Manage inbound calls for US healthcare processes.
- Assist customers with queries and resolve issues effectively.
- Maintain high standards of communication and professionalism.
- Adapt to rotational shifts and ensure timely service delivery.
Eligibility Criteria
- Education: Graduate (any stream) or HSC fresher.
- Skills: Excellent communication skills in English, typing speed of 30 WPM with 90% accuracy.
- Experience: 0–2 years (freshers welcome).
- Must not be enrolled in any full-time education program.
- Should be open to relocating to Kolkata (work-from-office only).
- Candidates with degrees such as B.Ed., MBA, BA LLB, or niche qualifications are not eligible.
Compensation & Benefits
- CTC: Up to ₹3 LPA (approx. ₹20,000 take-home per month).
- Relocation Bonus: ₹30,000 (with a 12-month clawback).
- Shift Allowance: Variable (₹0–3,000).
- Other benefits as per company policy.
Walk-in Details
- Dates: 8th & 9th September 2025
- Timings: 9:30 AM – 12:30 PM
- Venue: Netaji Subhas University, Jamshedpur – Pokhari, PO: Bhilai Pahari, PS: MGM, Dist: Jamshedpur, Jharkhand – 831012
Office Location (Job Posting):
Wipro Limited, Plot 8, Block DM, Sector V, Salt Lake, Kolkata, WB – 700091
Documents to Carry:
- 2 copies of updated resume
- Original Aadhaar card & PAN card (mandatory, minor PAN not accepted)
- Copies of all educational documents
Why Join Wipro?
Wipro Ltd (NYSE: WIT) is a global IT, consulting, and business process services company with a workforce of over 170,000 employees across 175+ cities worldwide. Known for its culture of innovation and sustainability, Wipro offers a supportive and diverse workplace.
By joining Wipro, you will:
- Work with a globally recognized IT leader.
- Gain international process exposure in the healthcare domain.
- Benefit from structured training, mentorship, and career growth opportunities.
- Access relocation and shift benefits as part of your package.
Final Thoughts:-
This Mega Walk-in Drive by Wipro is a fantastic opportunity for candidates looking to build a career in international voice process roles. With a competitive salary package, relocation benefits, and the chance to work with one of the top IT companies in the world, this drive is not to be missed.
📅 Mark your calendars for 8th & 9th September 2025, prepare your documents, and attend the walk-in drive to begin your career journey with Wipro!
