Are you looking to build your career in technical support and healthcare technology? Here’s your chance! Veradigm is hiring for the role of Associate Technical Support Consultant in India. This is a fantastic opportunity to join a global healthcare technology company that empowers providers, payers, and patients with innovative solutions.
Veradigm’s mission is to transform healthcare with smarter insights, interoperability, and technology-driven solutions. If you are passionate about problem-solving, technical support, and working in an international environment, this role could be the right fit for you.
Veradigm Associate Technical Support Consultant Job Overview
| Job Title | Associate Technical Support Consultant |
|---|---|
| Company | Veradigm |
| Location | India (Remote/Hybrid options available) |
| Job Type | Full-time |
| Department | Technical Support / Healthcare IT |
| Education Requirement | Bachelor’s degree (Technical / Business) |
| Experience | 1–3 years |
| Key Skills | Communication, troubleshooting, Windows Servers, application/product support |
| Preferred Skills | RPA (UiPath/Automation Anywhere), healthcare industry knowledge |
| Shift | US Shifts (Evening/Afternoon) |
| Benefits | Flexible work, recharge days, incentives, tuition reimbursement |
Key Responsibilities
As an Associate Technical Support Consultant, you will be responsible for:
- Interacting professionally with internal stakeholders, engineers, and support staff.
- Monitoring automations via Automation Anywhere Control Room and UiPath Orchestrator.
- Responding to errors, exceptions, and performance issues in automation processes.
- Restarting or re-triggering bots and escalating issues when required.
- Managing bot configurations, scheduling, and validating deployments.
- Assisting with new client onboarding and smooth process setup.
- Creating and tracking support tickets in Jira & ServiceNow.
- Reviewing emails and addressing issues promptly to de-escalate situations.
Ideal Candidate Profile
Veradigm is looking for individuals with strong problem-solving skills, technical expertise, and the ability to work with international clients.
✅ Required Skills
- Excellent written and verbal communication.
- Hands-on experience in application/product support.
- Basic knowledge of Windows Servers.
- Exposure to client interaction, preferably with US clients.
✅ Good to Have
- Familiarity with the US healthcare industry and medical terminology.
- Experience in RPA tools like UiPath or Automation Anywhere.
✅ Qualifications
- Bachelor’s degree in Technical or Business specialization.
- 1–3 years of relevant work experience.
Benefits of Working at Veradigm
At Veradigm, employees are empowered with flexibility, growth opportunities, and wellness-focused policies. Some highlights include:
- 🌟 Flexible Work Environment – Remote/Hybrid options.
- 🌟 Quarterly Recharge Days – Company-wide breaks to refresh and recharge.
- 🌟 Peer-based Incentive Awards – “Cheer” awards for appreciation.
- 🌟 Bonus Program – “All in to Win” performance bonuses.
- 🌟 Tuition Reimbursement Program – Support for continuous learning.
- 🌟 Diverse & Inclusive Culture – Equal opportunity for all employees.
Why Join Veradigm?
By joining Veradigm as an Associate Technical Support Consultant, you become part of a global team dedicated to transforming healthcare through technology. You will gain valuable international exposure, hands-on experience in automation and healthcare IT, and opportunities to grow your career in a supportive and innovative environment.
How to Apply
If this sounds like the right opportunity for you, apply directly through the Veradigm Careers Portal. Prepare your resume highlighting your technical support skills, problem-solving abilities, and client interaction experience.
Conclusion:-
The Associate Technical Support Consultant job at Veradigm (India) is perfect for professionals with 1–3 years of technical support experience, strong communication skills, and a passion for healthcare technology. With excellent benefits, flexible working options, and opportunities to work with international clients, this role can be a stepping stone to a rewarding career.
Apply today and take the next step in your career with Veradigm – where technology transforms healthcare!
