If you’re a tech enthusiast with a background in networking and looking to start your IT career in a dynamic and global environment, Syniverse has opened up an incredible opportunity for freshers and experienced candidates alike!
Syniverse is hiring for the position of Network Operations Center (NOC) Analyst at its Bangalore location. This is a full-time, onsite role ideal for entry-level professionals who want to develop hands-on expertise in network monitoring, system troubleshooting, and incident resolution.
Company Details
| Attribute | Information |
|---|---|
| Company Name | Syniverse |
| Job Role | Network Operations Center Analyst |
| Job Location | Bangalore |
| Job Type | Full-Time |
| Work Type | Onsite |
| Category | Networking |
| Experience Required | Freshers / Experienced Candidates |
| Requisition ID | R0007086 |
| Salary | As Per Company Norms |
Eligibility Criteria
- Educational Qualification: Graduate / Engineering / Post Graduate (any stream)
- Position Type: Entry-level
- Work Schedule: Rotational shifts, 24×7 coverage
- Communication: Must have strong verbal and written English skills
Key Roles & Responsibilities
- 📌 Act as first point of contact for technical issues and customer escalations
- 📌 Monitor network traffic, performance, and system configurations
- 📌 Analyze and respond to alerts from surveillance tools (e.g., HP NNM, NetCool)
- 📌 Maintain detailed shift logs and trouble ticket records
- 📌 Troubleshoot and escalate incidents to vendors/service providers as required
- 📌 Conduct routine maintenance and ensure systems comply with safety/security policies
- 📌 Support scheduled tasks, change requests, and incident resolution within SLAs
- 📌 Collaborate with Tier-I teams for problem resolution and shift handovers
- 📌 Understand OSI model, monitoring tools, and application environments
- 📌 Utilize documented Standard Operating Procedures (SOPs) for issue handling
Preferred Skills & Certifications
While prior experience is not mandatory, the following are highly preferred:
- 🎓 Certifications:
- Cisco Certified Entry Networking Technician (CCENT)
- Cisco Certified Network Associate (CCNA)
- Juniper Networks Certified Associate (JNCIA)
- ITIL v3 Foundations
- 🔧 Technical Skills:
- Networking fundamentals (OSI Model, TCP/IP)
- Familiarity with network monitoring tools
- Basic troubleshooting and ticketing system experience
- 💡 Soft Skills:
- Excellent customer service attitude
- Ability to communicate with both technical and non-technical users
- Team-oriented and quick learner
Additional Requirements
- Must be comfortable with rotational shifts, including nights, weekends, and holidays
- Flexibility to extend working hours when needed
- Willingness to learn new tools and technologies on the job
- Self-motivated, reliable, and detail-oriented approach to work
📥 How to Apply?
🔗 Apply Link Slide Down – [Click Here]
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⚠️ Disclaimer
This job post is for informational purposes only. The details are sourced from the official Syniverse website and career pages. We do not charge any fees for job updates or applications. Please avoid any third-party payment requests claiming job assurance.
Final Thoughts:-
The Network Operations Center Analyst role at Syniverse is a fantastic entry point for candidates passionate about IT infrastructure, networking, and operational support. With no prior experience required and a structured growth path, it’s the perfect opportunity to build a long-term career in global network management.
Start your career journey with Syniverse—apply today and join the heart of global connectivity!
