Looking to kickstart your career in tech support or customer service? Here’s your golden opportunity! Sutherland, a global business process transformation company, is hiring freshers for Associate Help Desk roles across various major Indian cities.
If you’re a recent graduate or a postgrad ready to take on a new challenge, this might just be the break you’ve been waiting for.
Company Overview:
| Field | Details |
|---|---|
| Name of the Company | Sutherland |
| Industry | IT Services & Consulting |
| Position Title | Associate – Help Desk (Freshers) |
| Category | Support / Customer Service |
| Work Mode | Onsite |
| Job Type | Full-Time |
| Requisition ID | 744000069485945 |
Job Locations:
The openings are available in the following cities:
- Bangalore
- Mumbai
- Hyderabad
- Cochin
- Chennai
- Bhopal
🌐 Candidates applying must live within a 25 km radius of the respective office location.
Eligibility Criteria:
- Educational Qualification: Full-time Graduate / Post Graduate from any stream (Arts / Science / Commerce / Engineering / Pharma / MBA / MCA)
- Passout Year: 2025 batch freshers
- Experience Required: Fresher (Experienced candidates may also apply)
Required Skills:
- Strong verbal and written communication in English
- Excellent analytical and typing skills
- Must be comfortable working night shifts and rotational schedules
- Willingness to upskill through mandatory e-courses
- Commitment to confidentiality and data security compliance
Roles & Responsibilities:
- Provide help desk support via calls, email, chat, or social media
- Handle inquiries/issues professionally and resolve them efficiently
- Meet contact center SLAs and customer satisfaction goals
- Attend training, coaching sessions, and apply feedback consistently
- Adhere to 100% schedule compliance and reduce absenteeism
- Ensure data protection policies and NDA adherence
Work Schedule & Benefits:
- Shift Timing: 8 working hours + 1 hour break
- Work Days: 5 to 6 days per week
- Salary: As per company norms
- Perks: Free cab facility within a 25 km radius of the office
🔗 How to Apply:
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⚠️ Important Disclaimer:
This job information is provided solely for informational purposes. All recruitment details are sourced from official company pages. We do not charge any fees and do not guarantee placements. Always verify details and avoid making any payments for job offers.
🎯 Takeaway:
If you’re looking to begin your career in a dynamic and growth-oriented environment, Sutherland’s Associate Help Desk role is a solid stepping stone. The role not only offers exposure to customer support but also helps enhance your communication and problem-solving skills—key assets in today’s job market.
🕐 Don’t wait — apply now before the opportunity slips away!
