Looking for a remote job that combines HR operations and global employee benefits? Here’s an exciting opportunity from Remote, a fast-growing global HR tech company, for the role of Benefits Associate – Operations.
If you’re someone who pays attention to the small details, loves helping people, and wants to work in a fully remote environment with a global team—this could be your next career move!
Job Summary
Remote is seeking a Benefits Associate, Operations to support its growing Benefits Operations team. This role plays a crucial part in managing and delivering employee benefits for workers across multiple countries. You’ll be responsible for providing day-to-day operational and administrative support to ensure employees have a smooth and informed experience when it comes to their benefits.
It’s an excellent fit for freshers or early-career professionals in HR, benefits administration, or operations who want to grow within a mission-driven remote organization.
Job Details at a Glance
| Details | Information |
|---|---|
| Company Name | Remote |
| Job Role | Benefits Associate, Operations |
| Location | Remote (Work From Home) |
| Job Type | Full-Time |
| Category | Operations |
| Qualification | Graduate / Engineering / Post Graduate |
| Experience | Freshers / Experienced |
| Requisition ID | 6667271003 |
| Salary | As per company norms |
| Apply Link | Click Here |
| WhatsApp Updates | Join Here |
| Telegram Updates | Join Here |
Key Responsibilities
- Respond to employee and client queries about benefits through Zendesk and email.
- Provide empathetic and clear communication on topics like plan details, claims, billing, and enrollment.
- Support new joiner enrollments, life event changes, and terminations in benefit systems.
- Escalate complex cases and collaborate with Benefits Specialists for quick resolutions.
- Assist with invoice audits, data entry, and monthly tracking in collaboration with the Accounting team.
- Maintain internal documentation using tools like Notion.
- Regularly audit data and systems, escalate issues, and support ongoing quality reviews.
- Work with cross-functional teams such as Payroll, Finance, and Legal to ensure process accuracy.
- Suggest updates for FAQs and support articles to improve clarity.
- Be a cultural ambassador for Remote’s values and team goals.
Required Skills & Qualifications
- Graduate in any stream (preferred HR, Business, or related fields).
- Experience in benefits, HR ops, or similar admin roles (freshers with relevant internship experience can apply).
- Excellent written and verbal communication skills.
- Strong attention to detail and ability to handle large volumes of data with accuracy.
- Familiarity with tools like Zendesk, Notion, Slack, Google Workspace.
- Self-starter with the ability to manage time and prioritize work.
- Empathetic and professional approach when dealing with people.
- Open to feedback and passionate about improving processes and service quality.
Why Work at Remote?
- 100% Work From Home – work from anywhere in the world!
- Be part of a diverse, international team.
- Contribute to meaningful work that supports employees globally.
- Work in a transparent, flexible, and supportive culture.
How to Apply?
| Action | Link |
|---|---|
| 👉 Join WhatsApp for Updates | Click Here |
| 👉 Join Telegram for Updates | Click Here |
Disclaimer
This post is for informational purposes only. All job details are shared from the official careers page of the company. We do not charge any fees, and we strongly advise applicants to stay away from scams. Always apply through the official link and follow the company’s hiring guidelines.
