Are you a recent graduate or someone looking to kickstart your career in one of the world’s most respected technology companies? Then here’s your chance! IBM is hiring for the role of Process Associate – Order Management (Healthcare Voice) in Gurgaon, and it’s open to freshers and experienced professionals alike.
This is an exciting opportunity to become a part of IBM’s Enterprise Operations team, where innovation meets excellence in the ever-evolving world of hybrid cloud and AI.
About IBM
IBM (International Business Machines Corporation) is a global leader in technology and consulting services. Known for its legacy of innovation, IBM is now focused on leading in the era of hybrid cloud, AI, and enterprise transformation. As part of IBM’s dynamic team, you’ll work with industry visionaries and engage with cutting-edge platforms including IBM Software and Red Hat to deliver real change to clients around the globe.
Job Overview
- Job Title: Process Associate – Order Management (Health Care – Voice)
- Job Location: Gurgaon, India
- Job Category: Enterprise Operations
- Employment Type: Full-Time, Onsite
- Requisition ID: 46864
- Salary: As per company norms
- Work Mode: Onsite
- Industry: IT / Healthcare / Operations
Eligibility Criteria
- Educational Qualification: Graduate / Engineering / Post Graduate (Any Stream)
- Experience: 0 to 1 year (Freshers are welcome)
- Preferred Domain: Healthcare
Key Skills Required
- Strong communication skills (both written and verbal)
- Familiarity with Healthcare domain
- Experience with MS Office tools (Word, Excel, Outlook, etc.)
- Strong analytical and organizational abilities
- Flexibility to work in shifts
- Email and call query handling
- Customer focus and problem-solving mindset
Roles & Responsibilities
As a Process Associate – Order Management (Healthcare – Voice), your primary focus will be to ensure smooth and effective order management for healthcare-related processes. Your day-to-day responsibilities will include:
- Coordinating tasks related to order processing and management
- Handling client inquiries and requests via voice and email
- Ensuring timely resolution of issues in line with defined SLAs
- Identifying potential risks or escalations and suggesting appropriate actions
- Maintaining accurate records and following company protocols
- Collaborating with cross-functional teams for better customer experience
Preferred Qualities & Experience
- Proficient in MS Office applications
- Strong ability to work under pressure and meet deadlines
- Self-motivated with a goal-driven attitude
- Demonstrated ability to handle complex data and tasks
- Good interpersonal and team collaboration skills
Why Join IBM?
By joining IBM, you are not just getting a job — you’re becoming a part of a global tech legacy. IBM provides:
- Access to advanced training and skill development
- Exposure to real-time projects with global clients
- A collaborative work environment driven by innovation
- Opportunity to work with cutting-edge technologies in AI, cloud, and analytics
- Career advancement with internal mobility and learning paths
How to Apply?
🖱️ Apply Link Slide Down – Click Here
📱 Join WhatsApp for Updates – Click Here
📢 Join Telegram for Alerts – Click Here
Disclaimer
This job post is meant solely for informational purposes. All hiring decisions, processes, and guidelines are handled directly by IBM’s official recruitment team. No payments are required to apply for this role. Always apply through trusted platforms or the official IBM website. Stay safe and aware of job scams!
Final Thoughts:-
If you’re looking to make a strong start in your career with a company that values innovation, diversity, and growth, this role at IBM is an excellent stepping stone. Whether you are a fresh graduate or someone with a bit of experience, don’t miss out on this opportunity to be part of a globally recognized brand.
Apply today and take your first step toward a rewarding career at IBM!
