We are looking for a Customer Service Specialist to ensure our users have a seamless and positive experience with Mindverse AI.
You will handle inquiries, provide product support, and play a key role in enhancing user satisfaction across various channels.
- Provide Excellent Support: Respond to user inquiries and resolve issues related to our AI product in a timely and professional manner.
- Build User Feedback Loop: Gather insights from customers to inform product improvements and ensure their needs are met.
Requirements:
- Exceptional communication and interpersonal skills.
- Ability to work in a fast-paced, remote environment and manage multiple cases.
- A passion for AI and helping users succeed.
