Are you a fresh graduate or an experienced professional looking for a career in tech support? Bentley Systems, a global leader in software solutions for infrastructure, is hiring Technical Support Engineers in Pune! This is a fantastic opportunity for candidates with a background in Mechanical or Chemical Engineering to join a top-tier company and build a rewarding career.
Job Overview
Bentley Systems is looking for a Technical Support Engineer (Entry-level Mechanical/Chemical Engineer) to join their Plant Support Team. This position involves assisting users with troubleshooting Bentley products like OpenPlant Modeler, OpenPlant PID, OpenPlant Isometrics Manager, and related tools like BRCM, ProStructures, and BIM.
| Field | Details |
|---|---|
| 🏢 Company Name | Bentley Systems |
| 📍 Job Location | Pune, India |
| 💼 Job Role | Technical Support Engineer |
| 🕰️ Work Type | Full Time, Onsite |
| 🆔 Requisition ID | 1294986000 |
| 💰 Salary | As per company norms |
You’ll also contribute by creating helpful content like user manuals, tutorials, videos, and knowledge base articles.
Key Roles and Responsibilities
- Delivering technical support through ServiceNow portal and phone.
- Working within a 24/5 global support environment, primarily ANZ hours.
- Troubleshooting and resolving issues with Bentley software.
- Documenting and monitoring bugs or software defects.
- Communicating solutions effectively to global users and internal teams.
- Creating knowledge-sharing materials: articles, blogs, tutorials.
- Collaborating with product development and engineering teams.
- Building trust and long-term relationships with users.
Required Skills & Qualifications
- Bachelor’s Degree in Mechanical or Chemical Engineering (or related).
- 1–3 years of experience in technical support (freshers can also apply).
- Excellent problem-solving and communication skills.
- Customer-focused mindset with a strong sense of empathy.
- Ability to prioritize and manage time effectively.
- Team player with high emotional intelligence.
- Willingness to learn new technologies and processes.
Technical Knowledge (Bonus Skills)
- Familiarity with Bentley products.
- Experience with AutoCAD, MicroStation, BIM, or ProjectWise.
- Understanding of SQL, MS Access, or similar databases.
- Knowledge of ITIL or IT service management frameworks.
Disclaimer:
This job post is for informational purposes only. We do not charge any fee for sharing job opportunities. All information is sourced directly from Bentley Systems’ official site and career pages. Ensure to apply through the official application link only.
Perks and Benefits
- Join a global, collaborative, and inclusive team.
- Work with world-class software solutions for the AEC industry.
- Competitive salary with excellent benefits.
- Great career growth and learning opportunities.
- Employee recognition programs and global exposure.
How to Apply?
👉 Click Here to Apply Now
(Apply directly through Bentley’s official careers page.)
Stay Updated📲
| Platform | Join Link |
|---|---|
| 📲 WhatsApp Group | Click Here |
| 📲 Telegram Channel | Click Here |
Final Thoughts
If you’re passionate about engineering and solving real-world problems through tech support, Bentley Systems is a great place to start or elevate your career. Don’t miss out on this excellent job opening in Pune. Apply now and kickstart your journey with a global software leader!
